Returns & Exchanges
We want you to be completely satisfied with your Lavish Alice purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items such as earrings and face masks cannot be returned.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing